Software Engineering Leader

Chris Willard

Senior AI Engineer with deep hands-on experience building production applications, specifically LLM-based RAG and agentic AI systems.

I bring 15+ years of experience leading teams to build robust enterprise software and applied AI systems with real users in mind. I coach and mentor engineers, lead with humility, and I'm comfortable admitting when I don't have an answer. What defines my leadership is execution: I align people, solve hard problems, and consistently ship production-ready outcomes.

St. Charles, MOdrwillard@gmail.com
Chris portrait

Core Skills

OpenAIClaudeOllamaCoPilotLangChainStrandsRAGMCPTool CallingPrompt EngineeringMemory EngineeringModel EvaluationPythonPyTorchSQLMongoDBColdFusionPower BITableau.NETC#VueReactNext.jsNode.jsTypescriptPHPMySQLPostgreSQLOracleDockerKubernetesRedisRabbitMQAzureAWSGCPMicrosoft FoundryAWS BedrockPineconeChromaDB

Relevant Experience

Senior AI Engineer

2021 - Present

Regional Financial Institution (Illinois)

Built production AI systems and predictive models across finance, HR, compliance, and reporting workflows.

  • Built agentic workflows with OpenAI, Claude, LangChain, and vector databases (Oracle, Pinecone, ChromaDB).
  • Implemented RAG pipelines over SQL, PDFs, and internal docs with semantic retrieval and relevance filtering.
  • Led enterprise AI adoption with governance, prompt design, guardrails, and staff training.
  • Designed customer attrition and churn prediction models using Python, scikit-learn, XGBoost, and SQL.
  • Integrated AI with existing banking infrastructure using APIs, Redis, workers, and event-driven patterns.

Senior Manager - Development

2018 - 2021

Public Research University (Missouri)

Led cross-functional teams delivering enterprise platforms and analytics systems.

  • Delivered enterprise applications with Python, .NET, JavaScript, SQL, Docker, and ColdFusion.
  • Architected data platforms for analytics and predictive use cases across multiple universities.
  • Introduced CI/CD automation, ETL pipelines, and data validation workflows.
  • Mentored developers on modern engineering practices and cloud deployment patterns.

Owner / Developer

2016 - 2022

Independent Consulting Practice (Missouri)

Built and delivered SaaS and consulting systems for fintech and regulated clients.

  • Built and sold SaaS platforms using Docker, PHP, Node.js, MySQL, and cloud infrastructure.
  • Designed ETL and analytics pipelines for fintech clients using Python, .NET, SQL, and message queues.
  • Re-architected legacy enterprise systems with a focus on security, auditability, and performance.
  • Developed AI/NLP prototypes including document parsing, classification, and semantic search.

Software Developer II

2017 - 2018

Distribution and E-commerce Company (Missouri)

Maintained and enhanced large .NET/MSSQL e-commerce systems in regulated workflows.

  • Implemented compliance, security, and performance improvements.
  • Partnered with business stakeholders to map operational needs into technical solutions.

Programmer

2016 - 2017

K-12 School District (Missouri)

Delivered data-driven applications and reporting tools across finance, HR, and district leadership.

  • Built automated forecasting/reporting tools for budgeting and planning.
  • Streamlined public-facing business processes through workflow automation.

Director

2014 - 2016

Local Outreach Center (Missouri)

Oversaw operations and data management for a non-profit providing support services to local residents.

  • Managed teams of dozens of volunteers doing hands-on work in the community.
  • Migrated data systems from spreadsheets to a custom-built CRM application, improving data integrity and reporting capabilities.

Web Developer

2013 - 2014

K-12 District Research & Evaluation Department (Missouri)

Built enterprise analysis and reporting systems while modernizing legacy applications.

  • Developed data/reporting systems using MSSQL, JavaScript, ASP, and .NET.
  • Improved performance, maintainability, and usability of legacy applications.

Featured Project

Administry

Administry.io is a SaaS platform I co-founded to help small nonprofits manage their operations. I built the initial MVP and led the development of key features, including the admin dashboard, reporting tools, and integrations with third-party services. Administry has been adopted by over hundreds of volunteers in the St. Louis metro area.

Visit administry.io

Education & Certifications

Bachelor of Arts

Trevecca Nazarene University

2005

Master of Divinity

Boston University

2008

Doctor of Ministry

Gordon Conwell Theological Seminary

2016

Certification

Certified Scrum Master (ScrumAlliance)

Certification

Adobe Certified Professional - Adobe ColdFusion